Jesus......where do I begin? If I could give a half star I would. All I can say is I would not recommend this place to anyone. Not even the homeless. I have never in my life been in such a filthy Hotel. Upon checking in the only upside was the staff. And when I say the staff I mean not only the front desk but the entire staff period. From the maintenance man to the head of housekeeping, everybody was friendly and nice. However after you check in and you start walking down the hall, going to your room, whether you have to take the elevator or you have your room on the first floor, the first thing you will start to notice is not only is half the lights in the hallway are out but the paint is peeling off the wall and there are stains upon stains on the carpet on every floor! They have a table with a mirror with either a vase or some type of statue on every floor that is covered with dust so thick you can literally lay your hand on the table and it will come up covered. When we got to our room we noticed that our door will not close all the way without a good forceful pull or shove. The room smelled of disinfectant but as soon as we walked in the counters were dirty and the electric stove had some leftover food particles from the previous guests. When we turn to the left to view our bathroom there was no door knob for the bathroom! Every light in our room which housed two light bulbs only had one working. The caulking around the sink was so old there was mold around it. We ended up covering up most of the sink with a hand towel in order to use it. When taking a shower the seal around the shower head that connected to the pipe was cracked and old was not only cracked but was also taped. We laid a washcloth across it so the water would not squirt up into the ceiling. Which we had noticed that it had been doing that for a while as the ceiling was coming off. You could touch the spots on the ceiling and it was gorged with water. We only had two sets of towels and was told at the front desk we were only allowed housekeeping once a week and we checked in on Friday would not get it until Wednesday morning at the end of our stay. If front desk was busy I had to bother the housekeeping for more towels and washcloths, because it was expected of us to use that one set per person for the week. Our floor was clean where you could see but if you happen to look behind the dresser which has a open space behind it you found trash. We also found trash around the bed. Pulling back the sheets we found hairs and some stains on our sheets. Under the mattress was dirty too. We ended up pulling off the mattress protector because the mattress underneath was cleaner than that. We requested all new linen from the housekeeping and gave them the old and thoroughly checked it. Looking at the counters and the window sill, we decide to get some cleaning products to clean up the place as at that point we told front desk about the issues that we found, but was told that they were full for the night and could not change rooms. We were too tired to argue so we cleaned up the room our self to make it livable. The next morning when asking for a refund I was told there were no refund so we had to bite the bullet and actually stay here the entire week. The staff was nice but they weren't very understanding when it came to this situation. The straw that broke the back was the several roaches that we encountered. The sad part about this is the hotel just recently changed their name and maybe ownership as last year when we stayed and it looked nothing like this. It was not super fancy but above all else it was clean. This time around with the new name change and maybe new ownership, it looks dilapidated. I'm highly disappointed. It was the only downside of our yearly vacation. I cannot stress this enough: DO. NOT. STAY. HERE! There's a saying: " you get what you pay for". But when you are spending nearly $70 a night, you expect at least clean sheets and a doorknob for your bathroom.
star Harlow Simms
Room wasn’t the best nor was it the worst. Air Conditioner, TV, Microwave and Hot Water worked great. Comforter in bed was nasty. Found hair on washcloth. Iron was missing in room. Some dog took a dump in the hallway and owner left it there. Cigarette butts everywhere outside of exit door. Hallways needed major vacuuming. It appeared that Motel 6 bought the property and was slowly renovating.
star CJ
Many issues. I stayed for three months because it was inexpensive. I was originally in room 130, but was moved to room 114 because of a water leak in the ceiling over the window sill, which dripped down the wall precariously close to the air-conditioning electrical socket. Room 114 was acceptable, however, in both instances my so-called "non-smoking rooms" reeked of cigarette smoke. When I cleaned the bathroom, light fixtures, walls and smoke detector, a layer of yellow grime over everything could be observed. I invested at least 50.00 in cleaning products, carpet fresh, to get rid of the fumes. The curtain over the window still reeked of cigarette smoke and I could not use the shower curtain for the same reason. Cigarette burns could be seen on the linoleum in the kitchen and bathroom floors, and the bathroom door had a break in the wood. Internet service was poor. The small fridge would freeze my food and was in general, too small. I was unable to obtain quarters for the laundry mat twice.
Do to my work schedule (worked 7p-7a Sun-Wed morning) I was unable to have housekeeping clean my room. I asked the front desk if they could move my cleaning day to Thursday and they said no. So, I ended up having to clean my room myself, including washing the bedding. The housekeepers cleaned my room TWICE during the three months I was there. The first time service was acceptable. The second time I had to take my cat out of the room to be cleaned because the house keeper was "terrified" of him, and they barely ran a vacuum over the floor.
The staff, although very nice, cordial for the most part (except for a short stocky man who worked during the night who was extremely rude), were frequently distracted from their work by visitors, and spent way too much time outside smoking. Night time service was frequently spotty. This conveys an unprofessional and lackadaisical attitude.
The fire alarm was triggered 4 times during my stay; the last time the fire dept had to hose a fire down on the second floor in 214, which left the first floor drenched in water for three days, producing a moldy odor. Police and EMS showed up at least twice, and the the last couple of days I was there, there individuals loitering in the parking lot playing EXTREMELY loud rap, to the point I had to ask staff to get them to turn it down so I could sleep.
star Justin Bullard
This is a beautiful, quiet, clean, and contemporary hotel. It always amazes me how beyond affordable it is to stay here. They have nightly rates which I love since I'm usually only in town a few days. The kitchens come with very clean basic dishes and cookware. I love it here so much I only ever stay here now. I've never had an issue with anything. The rooms are spotless and the beds are comfy. There are a bijillion plugs in here too.
starstarstarstarstar Rachel
Let's get this out of the way - the front desk people are amazing! But once I got into my room I realized that I got what I paid for. The smell of smoke was pretty strong. If they can get rid of this that I would bring the rating up to a 2. If you want a cheap place to stay I would recommend this place, it's not horrible, it does the job. But if you are looking for something more comfortable, look elsewhere.
Also, I have noticed a number of cigarette burns in the comforter. So you know the comforter hasn't been changed in a long time. I'll keep my present rating because I have a great deal. But, c'mon.
starstar Kevin Godwin
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