Such a bad experience. Ive choosed this hotel because its nearby to the place i wanted to go the next morning. Super loud aircond sound and could not sleep through out the night! never will go back to this hotel .poor staff , poor hotel. The worst hotel, I can't get my deposit because the bed had a little dirty...
star Fauzan Rofizi
A rate of 1 star is just too much.
1) Had to beg for a bath towel 2 times, before the lady receptionist with her small kid finally gave it to me due to lack of man power as only 1 person per shift.
2) There’s no fire extinguisher, daily housekeeping, first aid kit as mentioned under Hotel Facilities in their Websites. Television that’s mounted to the wall without signal and no remote control just gives me the impression that it’s just part of room decoration.
3) Had to take a lift all the way down to speak to the receptionist which clearly they do not answer your phone calls even if it rings right in front of them. Same goes for kitchen/house keeping.
4) Bedside lamp that doesn’t have light bulbs. That’s the weirdest room design ever. It is the same across all the hotel rooms apparently. Had to switch on the main lights for as long as I’m in the room.
5) A/C remote control that doesn’t controls anything. Basically it’s just a small device they give out just for the sake of it. Had to wake up in the middle of the night and walk near the door to switch off the A/C manually. Yup, the controls doesn’t work.
6) For anyone that is looking for a smoke free room. Id not suggest you the OYO hotel. There’s people smoking in the room despite a warning sign with a smoking fine, and of course, no one working in the hotel cares.
7) Bathroom that has left over hairs on toilet sits, unwashed shampoo all over the floor that looks like someone just took a shower before I got there. What’s the housekeeper doing? Were they showering?
In conclusion, I highly not suggest this hotel business. Please search for other alternatives.
star Eric Kang
Such a bad experience. Ive choosed this hotel because its nearby to the place i wanted to go the next morning. Was stayed for 8 hours only. 1st thing the room key is not working. A lady receptionist came and helped.The room not clean at all. Room was dirty and dust. Heater was not functioning. Called reception and after few while one person came and asked us to change the room. The new room dirty as well.Super loud aircond sound and could not sleep through out the night! The hotel staff is not friendly at all. When the time i informed the heater is not working receptionist(guy) said its not his problem its maintenance issue!!!! I never will go back to this hotel .poor staff , poor hotel.
star revadi sedayandi
So frustrated with oyo!! Im booked 2 room, which is 1 Deluxe Queen room, 1 Standard Twin room. But i got 2 Standard Queen room!!. When im asking the receptionist about the wrong room, she said the room are full eventhough im arrived at 2 pm!! When enter the rooms there are no towels & blanket. Only got 1 towel for each room after 2 hours & got the blanket at 10pm. I will never go to this oyo again!!!
star Mamamia
The room i book not available when we arrive.give me different room so terrible and no lift breakdown my relatives 3person age more then 60++ suffer using staircase.
Once see the room condition can't imagine we straight get down to cancel the room and go home back Trip cancel.
star ray mond
