My favourite hotel in KL is the mandarin oriental. Upon checking into the EQ, my first impression was that the mandarin oriental would loose its mantle as my no 1 KL hotel. The EQ is smart, sophisticated, modern, in a handy location and has staff who provide great service.
Regrettably the EQ didn’t beat the MO. Whilst we had a great stay and enjoyed everything about this hotel, just some stuff that staff need to work on such as, ensuring a proper clean, ensuring towels and bedding provided to guests are not stained, topping up amenities when needed and not forgetting to close room doors after a service.
Overall, I’d stay again, a really nice hotel in a decent location
starstarstarstarstar Kassem Farhat
I would say this is a great experience for me of choosing to spend a 3 days 2 nights here. The hotel upkeep is very tiptop. All their staffs is very friendly and makes us feels like home. The rooms are so clean and comfortable. The only thing is the toilet is not adjoining with the bathroom. But it still doesn't affect me of keep wanting to come back again. Its a great stay for me and my friends. There's also a bar/lounge at top floor 51. Its a wow factor for this hotel as the view and the design of the bar its so beautiful. Great job!
starstarstarstarstar Penny Teong
I and my fiancée went for a short vacation and we chose EQ hotel. There is no regrets in choosing this wonderful hotel. I have to say, their staffs are very very respectful and helpful. They will talk to us and suggest us places to visits there and tell how is the place and all. I really enjoyed my stay at EQ hotel and there is so many places to visit nearby as the hotel is in the middle of many beautiful places. It falls in the golden triangle area. I have to thank Mr Anthony and a few other staffs for making our trip a memorable and beautiful one. Appreciate their hospitality and I will definitely go back to EQ hotel soon for another Vacation!
starstarstarstarstar Aswin Pavithra
Very decent hotel in the middle of Kuala Lumpur. This hotel able to provide a small event or seminar with small hall, complete with the audio setup and table: they also provided a very good and tasteful food for breakfast, tea and lunch. Good place to having a small event.
starstarstarstarstar Hafizi uzairi
Being in KL past 2 months, haven't encountered such top-notch service actually. Literally every single staff, from top to bottom really, was super friendly, quick to take action, warm and helpful. Even if everything else was not wow, I was wowed by the service. The food was all good (like I said, not wow-must-eat-again but still pretty good) but I can't get over the service level and I'd recommend staying here if you don't want to get a stroke dealing with inattentive and unwilling staff elsewhere. Thank you EQ team for the EQ experience!
starstarstarstar Eileen Lui
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