What a relief to arrive at this hotel after a bad experience in another. The staff were so friendly and helpful, the lobby and pool area are beautiful with varied and comfortable seating options for leisure or work and the room was nicely decorated, pretty and updated with a sliding door and small veranda. It is 10 minutes to Carytown and VCU. My daughter and I loved our stay here!
starstarstarstarstar Elisa Torres Cuapio
Planned a last minute birthday surprise for my boyfriend and wanted to decorate a little before we arrived. Called the front desk and Kiarra helped plan everything in the room before we arrived! She was amazing and very professional. Would definitely stay agin!
starstarstarstarstar Jenna DuRell
The service was outstanding. Staff couldn't be more helpful and friendly. Without even asking, the night manager early this morning grabbed a coffee for me before the cafe was even open. Rooms clean and neat. I'd stay here again for sure.
starstarstarstarstar steve schutzer
The service at Courtyard was phenomenal during our stay. There is a Bistro if you are looking for food/drink in the hotel. The amenities and carpet in our room was a bit dated. Overall, we were happy with our stay and the location was great. Pizza delivery and dine in restaurants are nearby.
starstarstarstar F
Rooms are fairly large. But the bed was terribly soft and lumpy, the room had paint peeling from ceiling, wall paper in bathroom had mold growing in the seams, and the room had an odd stale/musty odor. We were on the first floor so maybe the humidity is higher...? Wifi was out as well. Customer service was great. But at this price, I would expect better.
starstarstar Guy Dewees
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