Beautiful hotel, service was amazing, concierge was the most friendly and helpful person ever. Housekeeping and check in lovely. Breakfast was filling and impressive. Room was a senior classroom and the views were amazing! Highly recommend a stay in this awesome London Bridge hotel. Lindo hotel, o serviço foi incrível, o concierge foi a pessoa mais simpática e prestativa de todos os tempos. Arrumação e check-in adorável. Café-da-manhã estava enchendo e impressionante. O quarto era uma sala de aula sênior e as vistas eram incríveis! Recomendo uma estadia neste incrível hotel London Bridge.
starstarstarstarstar Aaron Oliver
A estrutura do hotel e as áreas comuns são muito bonitas, paisagísticas e bem cuidadas. O hotel era um antigo internato localizado bem próximo à estação do metrô e praticamente anexo à Tower Bridge, hoje sob administração indígena. Pena que a mobília do quarto (exceto o chuveiro, que é muito confortável e grande) e os serviços de café da manhã estão realmente abaixo dos padrões de um hotel que pertence a uma rede como Small Luxury Hotels: buffet acanhado e funcionários desatentos no manhã na sala de café da manhã e limpeza do quarto que deixa a desejar. Que pena, ele teria todas as cartas para vencer.
starstarstar Carlo Tagliaferro
Beautiful hotel, service was amazing, concierge was the most friendly and helpful person ever. Housekeeping and check in lovely. Breakfast was filling and impressive. Room was a senior classroom and the views were amazing! Highly recommend a stay in this awesome London Bridge hotel. Hermoso hotel, el servicio fue increíble, el conserje fue la persona más amable y servicial que haya existido. Limpieza y registro encantador. El desayuno era abundante e impresionante. ¡La habitación era un salón de clases para personas mayores y las vistas eran increíbles! Recomiendo encarecidamente una estancia en este impresionante hotel de London Bridge.
starstarstarstarstar Aaron Oliver
La estructura del hotel y las áreas comunes son realmente hermosas, pintorescas y están bien mantenidas. El hotel era un antiguo internado ubicado muy cerca de la estación de metro y prácticamente pegado al Tower Bridge, ahora bajo administración india. Lástima que el mobiliario de la habitación (excepto la ducha, que es muy cómoda y grande) y los servicios de desayuno están realmente por debajo de los estándares de un hotel que pertenece a una cadena como Small Luxury Hotels: buffet exiguo y personal poco atento en la mañana en la sala de desayunos y limpieza de la habitación que deja mucho que desear. Lástima, tendría todas las cartas para ganar.
starstarstar Carlo Tagliaferro
Beautiful hotel, service was amazing, concierge was the most friendly and helpful person ever. Housekeeping and check in lovely. Breakfast was filling and impressive. Room was a senior classroom and the views were amazing! Highly recommend a stay in this awesome London Bridge hotel.
starstarstarstarstar Aaron Oliver
This is a lovely boutique hotel with adequate, not good, service. It’s not a 5-star hotel as advertised, and doesn’t have the amenities and service you’d expect from a 5-star hotel. I have stayed in many 5-star hotels in London, and this was the least posh. For instance, although there are many steps to get to the entrance, there is no doorman to help with luggage. To get a cab is not easy, as there are not many front desk staff. When I arrived early, instead of offering to store my bags and contacting me when my room was ready, the attitude was I was inconsiderate for showing up early and bothering them. There are no slippers even though the rooms have wooden floors with no rugs. These floors also make for loud rooms if you have someone above or next to you. There are no sheer drapes so you have to have the curtains drawn or be seen by the nearby neighbors or outside passers by (I was in a senior classroom on the 1st floor - 2nd floor to Americans- facing east). Housekeeping is inconsistent, didn’t fill creams or Diet Coke, for instance (but the complimentary snacks and a couple of drinks is nice). The breakfast is quite good, with inconsistent service. Overall a lovely place, a 4-star hotel for sure, but missing the excellent service and extra touches you would expect in a 5-star hotel. Este é um adorável hotel boutique com serviço adequado, não bom. Não é um hotel 5 estrelas conforme anunciado e não possui as comodidades e serviços que você espera de um hotel 5 estrelas. Eu já fiquei em muitos hotéis 5 estrelas em Londres, e este foi o menos chique. Por exemplo, embora haja muitos degraus para chegar à entrada, não há porteiro para ajudar com a bagagem. Para pegar um táxi não é fácil, pois não há muitos funcionários da recepção. Quando cheguei cedo, em vez de me oferecer para guardar minhas malas e entrar em contato comigo quando meu quarto estivesse pronto, a atitude foi que eu não tinha consideração por chegar cedo e incomodá-los. Não há chinelos, embora os quartos tenham piso de madeira sem tapetes. Esses andares também criam salas barulhentas se você tiver alguém acima ou próximo a você. Não há cortinas transparentes, então você tem que fechar as cortinas ou ser visto pelos vizinhos próximos ou transeuntes externos (eu estava em uma sala de aula do último ano no 1º andar - 2º andar para os americanos - voltado para o leste). O serviço de limpeza é inconsistente, não enchia cremes ou Diet Coke, por exemplo (mas os lanches de cortesia e algumas bebidas são bons). O café da manhã é muito bom, com serviço inconsistente. No geral, um lugar adorável, um hotel 4 estrelas com certeza, mas falta o excelente serviço e os toques extras que você esperaria de um hotel 5 estrelas.
starstarstarstar Heather Allred
This is a lovely boutique hotel with adequate, not good, service. It’s not a 5-star hotel as advertised, and doesn’t have the amenities and service you’d expect from a 5-star hotel. I have stayed in many 5-star hotels in London, and this was the least posh. For instance, although there are many steps to get to the entrance, there is no doorman to help with luggage. To get a cab is not easy, as there are not many front desk staff. When I arrived early, instead of offering to store my bags and contacting me when my room was ready, the attitude was I was inconsiderate for showing up early and bothering them. There are no slippers even though the rooms have wooden floors with no rugs. These floors also make for loud rooms if you have someone above or next to you. There are no sheer drapes so you have to have the curtains drawn or be seen by the nearby neighbors or outside passers by (I was in a senior classroom on the 1st floor - 2nd floor to Americans- facing east). Housekeeping is inconsistent, didn’t fill creams or Diet Coke, for instance (but the complimentary snacks and a couple of drinks is nice). The breakfast is quite good, with inconsistent service. Overall a lovely place, a 4-star hotel for sure, but missing the excellent service and extra touches you would expect in a 5-star hotel. Este es un encantador hotel boutique con un servicio adecuado, no bueno. No es un hotel de 5 estrellas como se anuncia, y no tiene las comodidades y el servicio que esperarías de un hotel de 5 estrellas. Me he alojado en muchos hoteles de 5 estrellas en Londres, y este fue el menos elegante. Por ejemplo, aunque hay muchos escalones para llegar a la entrada, no hay portero para ayudar con el equipaje. Conseguir un taxi no es fácil, ya que no hay mucho personal de recepción. Cuando llegué temprano, en lugar de ofrecerme a guardar mis maletas y contactarme cuando mi habitación estuviera lista, la actitud fue que fui desconsiderado por llegar temprano y molestarlos. No hay pantuflas a pesar de que las habitaciones tienen pisos de madera sin alfombras. Estos pisos también hacen que las habitaciones sean ruidosas si tiene a alguien arriba o a su lado. No hay cortinas transparentes, por lo que debe tener las cortinas corridas o ser visto por los vecinos cercanos o los transeúntes externos (estaba en un aula de último año en el primer piso, segundo piso para estadounidenses, mirando hacia el este). El servicio de limpieza es inconsistente, no llenó cremas o Coca-Cola Light, por ejemplo (pero los refrigerios de cortesía y un par de bebidas son agradables). El desayuno es bastante bueno, con un servicio inconsistente. En general, es un lugar encantador, un hotel de 4 estrellas sin duda, pero falta el excelente servicio y los toques adicionales que esperaría en un hotel de 5 estrellas.
starstarstarstar Heather Allred
This is a lovely boutique hotel with adequate, not good, service. It’s not a 5-star hotel as advertised, and doesn’t have the amenities and service you’d expect from a 5-star hotel. I have stayed in many 5-star hotels in London, and this was the least posh. For instance, although there are many steps to get to the entrance, there is no doorman to help with luggage. To get a cab is not easy, as there are not many front desk staff. When I arrived early, instead of offering to store my bags and contacting me when my room was ready, the attitude was I was inconsiderate for showing up early and bothering them. There are no slippers even though the rooms have wooden floors with no rugs. These floors also make for loud rooms if you have someone above or next to you. There are no sheer drapes so you have to have the curtains drawn or be seen by the nearby neighbors or outside passers by (I was in a senior classroom on the 1st floor - 2nd floor to Americans- facing east). Housekeeping is inconsistent, didn’t fill creams or Diet Coke, for instance (but the complimentary snacks and a couple of drinks is nice). The breakfast is quite good, with inconsistent service. Overall a lovely place, a 4-star hotel for sure, but missing the excellent service and extra touches you would expect in a 5-star hotel.
starstarstarstar Heather Allred
A beautiful boutique hotel in the heart of Tower Bridge and Tower of London area. The Queens walk is just a stone throw away as well many shops and restaurants. The staff was very friendly and attentive. The rooms are very nice and clean! The in house restaurant was very nice and convient for breakfast. The only thing keeping this from 5 stars in my review is the view from our window was directly inside other peoples apartments (so they had a view right into our room). Um lindo hotel boutique no coração da área de Tower Bridge e Tower of London. A caminhada do Queens fica a poucos passos de distância, assim como muitas lojas e restaurantes. A equipe foi muito simpática e atenciosa. Os quartos são muito bons e limpos! O restaurante da casa era muito agradável e conveniente para o café da manhã. A única coisa que mantém isso de 5 estrelas em minha análise é que a vista da nossa janela estava diretamente dentro dos apartamentos de outras pessoas (então eles tinham uma vista direta para o nosso quarto).
starstarstarstar Heather R
Stayed in a senior classroom which was big but also a little stark - white walls and not much in the way of furnishings. A nice vanity unit and the sofa positioned differently would really lift the rooms as it felt some of the furniture was past its best. Aside from that we had a lovely stay with great service and lovely food for both dinner and breakfast. Not quite sure why the menu isn’t published anywhere (the website to the restaurant doesn’t exist) as this was one of the best Indians we have had in a long time. If the bedrooms had a little more spent on them this would be a very high standard hotel. Fiquei em uma sala de aula do último ano que era grande, mas também um pouco rígida - paredes brancas e não muito móveis. Uma bela unidade de penteadeira e o sofá posicionado de maneira diferente realmente elevariam os quartos, pois parecia que alguns dos móveis já haviam passado do seu melhor. Além disso, tivemos uma estadia encantadora com ótimo serviço e comida adorável para jantar e café da manhã. Não sei ao certo por que o cardápio não foi publicado em nenhum lugar (o site do restaurante não existe), pois este foi um dos melhores indianos que tivemos em muito tempo. Se os quartos tivessem um pouco mais gasto com eles, este seria um hotel de padrão muito alto.
starstarstarstar Ross Sutherwood
Stayed in a senior classroom which was big but also a little stark - white walls and not much in the way of furnishings. A nice vanity unit and the sofa positioned differently would really lift the rooms as it felt some of the furniture was past its best. Aside from that we had a lovely stay with great service and lovely food for both dinner and breakfast. Not quite sure why the menu isn’t published anywhere (the website to the restaurant doesn’t exist) as this was one of the best Indians we have had in a long time. If the bedrooms had a little more spent on them this would be a very high standard hotel. Me alojé en un salón de clases de último año que era grande pero también un poco austero: paredes blancas y poco mobiliario. Un buen tocador y el sofá colocado de manera diferente realmente levantarían las habitaciones, ya que se sentía que algunos de los muebles habían pasado de lo mejor. Aparte de eso, tuvimos una estancia encantadora con un gran servicio y comida deliciosa tanto para la cena como para el desayuno. No estoy muy seguro de por qué el menú no se publica en ninguna parte (el sitio web del restaurante no existe), ya que este fue uno de los mejores indios que hemos tenido en mucho tiempo. Si las habitaciones tuvieran un poco más de gasto en ellas, este sería un hotel de muy alto nivel.
starstarstarstar Ross Sutherwood
A beautiful boutique hotel in the heart of Tower Bridge and Tower of London area. The Queens walk is just a stone throw away as well many shops and restaurants. The staff was very friendly and attentive. The rooms are very nice and clean! The in house restaurant was very nice and convient for breakfast. The only thing keeping this from 5 stars in my review is the view from our window was directly inside other peoples apartments (so they had a view right into our room). Un hermoso hotel boutique en el corazón del área de Tower Bridge y Tower of London. El paseo de Queens está a tiro de piedra, así como muchas tiendas y restaurantes. El personal fue muy amable y atento. Las habitaciones son muy bonitas y limpias. El restaurante de la casa era muy agradable y conveniente para el desayuno. Lo único que mantiene esto de 5 estrellas en mi revisión es que la vista desde nuestra ventana estaba directamente dentro de los apartamentos de otras personas (por lo que tenían una vista directa a nuestra habitación).
starstarstarstar Heather R
Fabulous hotel with lovely staff who can’t do enough for you.Food and cocktails are brilliant.Gorgeous building sympathetically refurbished with a colonial feel.We will definitely be back!
starstarstarstarstar Colleen Cooper
A beautiful boutique hotel in the heart of Tower Bridge and Tower of London area. The Queens walk is just a stone throw away as well many shops and restaurants. The staff was very friendly and attentive. The rooms are very nice and clean! The in house restaurant was very nice and convient for breakfast. The only thing keeping this from 5 stars in my review is the view from our window was directly inside other peoples apartments (so they had a view right into our room).
starstarstarstar Heather R
Stayed in a senior classroom which was big but also a little stark - white walls and not much in the way of furnishings. A nice vanity unit and the sofa positioned differently would really lift the rooms as it felt some of the furniture was past its best. Aside from that we had a lovely stay with great service and lovely food for both dinner and breakfast. Not quite sure why the menu isn’t published anywhere (the website to the restaurant doesn’t exist) as this was one of the best Indians we have had in a long time. If the bedrooms had a little more spent on them this would be a very high standard hotel.
starstarstarstar Ross Sutherwood
The hotel location was the best part of our stay, very close to tower Bridge, London Bridge area and close to tubes, buses and the Thames boats. I found the hotel to be good but value for money was lacking, small room with only a shower. Service was good although we did have a charge of £9 for some oat milk for coffee, though was removed. We also had some communication issues before arriving and on turn charged a lot more than when the booking was confirmed so this was already off-putting before arriving. To make up for it we were promised a room with a view of the shard...it was a little laughable as the view was a bit rubbish and literally just the tip you could see. A localização do hotel foi a melhor parte de nossa estadia, muito perto da Tower Bridge, da área de London Bridge e perto de metrôs, ônibus e barcos do Tâmisa. Achei o hotel bom, mas faltou relação custo-benefício, quarto pequeno com apenas um chuveiro. O serviço foi bom, embora tivéssemos uma taxa de 9 por um pouco de leite de aveia para o café, embora tenha sido removido. Também tivemos alguns problemas de comunicação antes de chegar e, por sua vez, cobramos muito mais do que quando a reserva foi confirmada, então isso já era desanimador antes de chegar. Para compensar, foi-nos prometido um quarto com vista para o fragmento.
starstarstar Sarah Lacey
The hotel location was the best part of our stay, very close to tower Bridge, London Bridge area and close to tubes, buses and the Thames boats. I found the hotel to be good but value for money was lacking, small room with only a shower. Service was good although we did have a charge of £9 for some oat milk for coffee, though was removed. We also had some communication issues before arriving and on turn charged a lot more than when the booking was confirmed so this was already off-putting before arriving. To make up for it we were promised a room with a view of the shard...it was a little laughable as the view was a bit rubbish and literally just the tip you could see. La ubicación del hotel fue la mejor parte de nuestra estadía, muy cerca del Tower Bridge, el área del London Bridge y cerca del metro, los autobuses y los barcos del Támesis. El hotel me pareció bueno, pero faltaba una buena relación calidad-precio, habitación pequeña con solo una ducha. El servicio fue bueno, aunque tuvimos un cargo de £ 9 por un poco de leche de avena para el café, aunque se eliminó. También tuvimos algunos problemas de comunicación antes de llegar y, a su vez, cobramos mucho más que cuando se confirmó la reserva, por lo que esto ya era desagradable antes de llegar. Para compensarlo, nos prometieron una habitación con vista al fragmento... era un poco ridículo ya que la vista era un poco basura y, literalmente, solo la punta que podías ver.
starstarstar Sarah Lacey
This is not a 5 star hotel. I would be generous with 4 -.Pro: Location, Service (everyone is very accommodating), breakfast ( I LOVED the Indian breakfast), room very quiet.Cons: Room is old. WiFi was not working in my room (I flagged this several times to the reception with no success), cabinet broken, toilet paper not new when I arrived, holes in the bathrobe and once the room was cleaned my pijamas was thrown on the sofa, without even folding it.I am still expecting an email from the management, but 2 weeks after my stay nobody has contact me.I will be looking for a different accommodation on my next travels to London. If I book (and paying) a 5 star hotel I am expecting to be one.Big potential, but lots to do.
starstarstar Domenico Filardi
The hotel location was the best part of our stay, very close to tower Bridge, London Bridge area and close to tubes, buses and the Thames boats. I found the hotel to be good but value for money was lacking, small room with only a shower. Service was good although we did have a charge of £9 for some oat milk for coffee, though was removed. We also had some communication issues before arriving and on turn charged a lot more than when the booking was confirmed so this was already off-putting before arriving. To make up for it we were promised a room with a view of the shard...it was a little laughable as the view was a bit rubbish and literally just the tip you could see.
starstarstar Sarah Lacey
The quality of the service at this hotel is not that of ‘five star hotel.’ What I experienced was 1)over flow of water from shower room immediately after check in, which we informed the front desk and which nobody took care until I visit the front desk in person 2)slow response to the customer’s request such as additional brackets - unless you don’t ask them several times they do not help you. This hotel used to be so nice with good quality of staffs 2 years ago, but I can’t feel so now. Better to chose the other hotel. A qualidade do serviço neste hotel não é a de um 'hotel cinco estrelas'. a recepção pessoalmente 2) resposta lenta à solicitação do cliente, como suportes adicionais - a menos que você não pergunte várias vezes, eles não o ajudarão. Este hotel costumava ser tão bom com funcionários de boa qualidade há 2 anos, mas não consigo me sentir assim agora. Melhor escolher outro hotel.
star Hidetoshi Nakamura
The quality of the service at this hotel is not that of ‘five star hotel.’ What I experienced was 1)over flow of water from shower room immediately after check in, which we informed the front desk and which nobody took care until I visit the front desk in person 2)slow response to the customer’s request such as additional brackets - unless you don’t ask them several times they do not help you. This hotel used to be so nice with good quality of staffs 2 years ago, but I can’t feel so now. Better to chose the other hotel. La calidad del servicio en este hotel no es la de un "hotel de cinco estrellas". Lo que experimenté fue 1) desbordamiento de agua del baño inmediatamente después del check in, que informamos a la recepción y nadie se ocupó hasta que visité la recepción en persona 2) Respuesta lenta a la solicitud del cliente, como soportes adicionales, a menos que no les pregunte varias veces, no lo ayudan. Este hotel solía ser muy agradable con un personal de buena calidad hace 2 años, pero ahora no me siento así. Mejor elegir el otro hotel.
star Hidetoshi Nakamura
The quality of the service at this hotel is not that of ‘five star hotel.’ What I experienced was 1)over flow of water from shower room immediately after check in, which we informed the front desk and which nobody took care until I visit the front desk in person 2)slow response to the customer’s request such as additional brackets - unless you don’t ask them several times they do not help you. This hotel used to be so nice with good quality of staffs 2 years ago, but I can’t feel so now. Better to chose the other hotel.
star hidetoshi nakamura
5 noites em um lindo hotel. Quartos enormes, banheiro grande, camas super confortáveis, muito tranquilo, só pra se sentir bem. Também o próprio hotel muito elegante e moderno. Nos sentimos completamente à vontade. Tudo brilhando limpinho. Funcionários sempre simpáticos e prestativos. Novamente a qualquer momento.
starstarstarstarstar Charlie Brown
5 noches en un hermoso hotel. Habitaciones enormes, baño grande, camas súper cómodas, muy silencioso, solo para sentirse bien. Además, el hotel en sí es muy elegante y con estilo. Nos sentimos completamente cómodos. Todo relucientemente limpio. El personal siempre amable y servicial. De nuevo en cualquier momento.
starstarstarstarstar Charlie Brown
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