Its location is good - close to The Palace of Parliament and Izvor Park. I spent two nights there. My room was very large and the bathroom, the same. The Wi-Fi Internet was very fast. The receptionists were helpful and polite. They answered all my questions and they called a taxi for me when I needed one. After check-in, I went to my room and found that the bin in the bathroom had not been emptied. The TV table was dusty, the armchairs were stained and the curtains, which should have been white, were almost grey. I think they haven't been washed for months. I had been looking forward to taking a bath in the jacuzzi, but there were two pieces of hair there. I went to the receptionist and told him all about that and he asked the cleaning persons to go and clean the room properly. They emptied the bin , but they didn't clean the bath-tub well, as one piece of hair was still there. They were asked to clean the bathroom again. This time, the other piece of hair was not there anymore, but they didn't seem to have done anything else. There was a bit of mold in a corner of the shower cabin and there was scale between the tiles in the shower. The management should really invest more money in cleaning products and in training their cleaning staff.

starstarstar Mihaela R